All SafeStyle® non-prescription protective eyewear includes a 30 Day warranty as set out by this SafeStyle® Manufacturer’s Warranty Policy. These warranty terms are strictly subject to the policy and include verifying proof of purchase (invoice). Except for loss or damage caused by gross negligence (duty of care) or wilful misconduct (as reasonably determined by SafeStyle®).
If the product is deemed faulty and you notify us in writing within 30 days (from date of purchase), SafeStyle® will replace the product with the equivalent product purchased free of charge (including return delivery) or refund. Please be aware that we can only provide a replacement with the same product in the same size, contingent upon availability. In cases where replacement is not feasible, you are entitled to a complete refund.
In addition, the SafeStyle® Manufacturers warranty policy does not cover:
- Any modifications or repairs not authorised by SafeStyle®
- Damage caused by misuse, neglect, or carelessness (e.g., scratches from dropping, lenses damage due to being left in high temperatures)
- Damage caused by natural disaster
- Accidental loss or theft
- Eyewear stored outside of supplied pouch
All warranty claims must be submitted to: enquiries@safestyle.com.au
