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How do I track my SafeStyle®️ order?

Get keen! You will receive a tracking number via email once your order is shipped. Use this number to track your order on the shipping provider’s website! You are always welcome to contact enquiries@safestyle.com.au for any enquiries!

What do I do if my order was delivered to the wrong address?

Keen to get your SafeStyle®️ Safety Glasses hey! Slow Down! Contact SafeStyle®️ customer service at enquiries@safestyle.com.au with your order details to resolve address issues and to ensure correct delivery!

How much will shipping cost?

Please note the below is our standard (non-promotional) shipping costs - on occasion, SafeStyle will offer promotional shipping offerings.

Australia - Domestic:

Express Shipping with Tracking: $0.00–$74.99 | $19.99 AUD
Express Shipping with Tracking: $75.00 and up | $19.99 AUD

Express Shipping with Tracking + Signature On Delivery: $0.00–$74.99 | $19.99 AUD
Express Shipping with Tracking + Signature On Delivery: $75.00 and up | $19.99 AUD

Free Standard Shipping with Tracking: $80.00 and up | Free
Free Standard Shipping with Tracking + Signature On Delivery: $80.00 and up | Free

Standard Shipping with Tracking + Signature On Delivery: $0.00–$79.99 | $9.99 AUD
Standard Shipping with Tracking: $0.00–$79.99 | $9.99 AUD

New Zealand - Domestic:

Free Standard Shipping with Tracking: $99.00 and up | Free

Free Express Shipping with Tracking: $99.00 and up | $11.99 NZD

Standard Shipping with Tracking: $0.00–$99.00 | $17.99 NZD

Express Shipping with Tracking: $0.00–$99.00 | $22.99 AUD

International:

International Costs vary depending on shipping destination - costing is displayed at check-out.
SafeStyle is not responsible for import duties incurred from local customs authorities at arrival destination.

How long will it take for my SafeStyle®️ order to be delivered?

Shipping times vary by location.

Standard Post WA/NT/TAS: 5-10 Business days
Standard Post VIC/NSW/ACT/QLD/SA: 2-10 Business days

Express Post WA/NT/TAS: 3-5 Business days
Express Post VIC/NSW/ACT/QLD/SA: 2-4 Business days

New Zealand: 5-15 Business days
Asia/Europe/Middle East: 10-25 Business days

Prescription lenses custom made to suit your specific prescription script.

Please allow up to 18 days for prescription orders to be delivered.

If you have purchased non-prescription items in your order, we will send these separately.

I entered the wrong shipping address - what should I do?

No dramas! Just contact enquiries@safestyle.com.au with an updated address. Please note: If your order has already shipped you should contact Australia Post to redirect your parcel.

My tracking link says my parcel was delivered but I can't find it?

Sneaky Postie! If you can't find your parcel, try looking in "safe places" - this could be behind your bin? Perhaps, they are tucked behind plant on your porch? Auspost will leave parcels in 'out of sight' places to ensure a safe delivery. If you are still unable to find your SafeStyle®️ delivery please contact enquiries@safestyle.com.au for investigation.

Got a missing shipment?

If your tracking hasn't updated for several days, or your order hasn't arrived within the expected delivery window, please contact us at enquiries@safestyle.com.au.

Please get in touch as soon as you notice a delay, and within 21 days of dispatch where possible. Carriers apply their own time limits to investigating a missing parcel, so contacting us early gives us the best chance of tracing your order or arranging a replacement quickly.

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