WHAT IS COVERED:

MANUFACTURING DEFECTS
Manufacturing defects as determined by SafeStyle®, will have the complete pair replaced to the same specifications, within a period of 12 months from original purchase.

COATINGS
All Coatings are subject to a 2 year manufacturers warranty from original order date. Warranty does not include scratching, heat damage or any other form of mistreatment and general wear and tear. Warranty replacement lenses must be the
same prescription and specifications as the original.

WARRANTY AND CLAIM PERIODS
Warranty claims for manufacturing defects must be received within 12 months of the original order. Coating claims must be received within 2 years of the original order date.

CANCELLED / ALTERED ORDERS
SafeStyle processes all orders immediately upon receipt. Changes to the orders will be accepted for a maximum period of 1 hour after the initial order.

IN ADDITION, The SafeStyle® warranty policy does not cover the following:
• Damage caused by natural disaster
• Accidental loss or theft
• Eyewear stored outside of supplied hard case.
• Chemical exposure including sunscreen
• Accidental damage to the frame and / or lens
• Wear and Tear/Scratch

CLAIMS PROCESS:

If you purchased from one of our stockists you must claim the warranty via the retailer from which the product was purchased.

To make a warranty claim, please email enquiries@safestyle.com.au with the below information:

• Order Number / Confirmation
• Provide a full description of the fault
• Provide photo(s) of the fault

You will be notified via email once your claim request has been received and you will be communicated next steps.

SafeStyle® may request the warrantied product to be returned where appropriate at your own cost.

If your claim is successful and you returned your product to us, you will be refunded your shipping costs. Returns usually take 18 business days once approved.

If you have any further enquiries, please contact enquiries@safestyle.com.au